Shipping

Shipping Information

Thank you for shopping with By.Peachyrose! Here's everything you need to know about our shipping.

Processing Times

As all our products are handmade and personalised, please allow the specific time frame to each product on its page for your order to be made before it is shipped.

Domestic Shipping (Australia)

We ship Australia-wide via Australia Post. Standard delivery takes 3-6 business days after dispatch.

International Shipping

We ship to selected international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Please note that import duties and VAT charges can apply for international deliveries outside of Australia and are not included in your order’s total. By.Peachyrose assumes no responsibility for any import duties/customs charges. We will not reship or refund orders, including shipping fees, in the event that they are refused or returned. Due to varying customs and freight costs International sales are final.

Tracking

Once your order has been dispatched, you will receive a tracking number via email.

Questions?

If you have any questions about your order, please contact us.

By.Peachyrose is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes.

Dannie and Lilou is not responsible for lost, damaged, or stolen packages. But please contact us if your parcel hasn't been delivered within 1 month period of shipping time. Please note we will not be able to refund lost parcels only issue a store credit to the value of your order minus shipping costs (once Australia Post sends a confirmation that the parcel has been lost).